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Videos

How to Install Cross Handle

Replacing Button on Cross Handle

To replace the button on top of the handle or to replace a cartridge, you will need to remove the existing button with metal ring on top of the faucet handle.

Removing the existing button on top of the faucet handle and replacing it with a new button with metal ring is not obvious. You will need to use rubber gloves with a good grip to unscrew and remove the existing metal ring atop the handle. Then screw on the new button with metal ring. The video below demonstrates how to change the button.


Replacing Cartridge on Faucet with Cross Handle

Replacing Spout Tip and Aerator

Using a Socket Wrench to Remove a Cartridge

Highly recommended tool: 17mm socket with long handle.


Replacing Cartridge on Concealed 1/2" Thermostatic Valve Assembly

Highly recommended tool: 17mm socket with long handle.


Replacing Cartridge on Exposed 1/2" Thermostatic Valve Assembly

Highly recommended tool: 17mm socket with long handle.


Increasing Water Volume of Rainhead Shower Head: Removing Flow Restrictor

The Rainhead Shower Head contains a water-saving feature. To increase the water volume of the shower head, remove the water flow restrictor:

  1. Unscrew the swivel connector from the shower head.
  2. Use a screwdriver to pop out the flow restrictor from inside the swivel connector.
  3. Re-attach the swivel connector to the shower head.

Finding Parts

We can help you find the parts that you need. Email us a description of your issue, photos of the faucet and part, model name and number, and age of the faucet. Please click to call or email us..